DreamBox Insight Roster Upload: Possible Warnings When Uploading Files

After uploading an Educator or Student/Classroom spreadsheet you may see that the file contains Warnings. Warnings highlight what will be created, updated, or show a change you may not have intended if you submit your file, like:

  • Optional information that is in an unsupported format. 
  • Which new classrooms will be created
  • The sample data in the top rows of the spreadsheet template is still included in the file. 
Support Icons_Tip Box_50px.png Any rows that trigger a warning do not need to be edited before you can upload and submit the file successfully, but we wanted to highlight this information so you could review it and choose to fix it or submit the spreadsheet. 

 

Possible Spreadsheet Warnings

The table below lists all possible warnings that the system will identify, what the warning means, and what actions to take if you choose to resolve it.

 Warning Name

What Does the Warning Mean? 

Fixing the Warning

Student Gender Not Supported Student gender information in one or more cells is in an unsupported format Gender information is optional. We recommend you leave the cells in this column blank. (Do not delete the column)

If you would like to include gender, all rows showing incorrectly formatted gender information are listed in the warning window.
  • Edit each cell in the Gender column of the highlighted rows to specify: f, m, female, or male.
Student Language Not Supported Student language information in one or more cells is in an unsupported format Specifying Language is optional. You may leave the cells in this column blank and we will use English. (Do not delete the column)

If you would like to include language, all rows showing incorrectly formatted language information are listed in the warning window.
  • Edit each cell in the Language column of the highlighted rows to specify English or Spanish for each student.
Password Too Short One or more passwords in the file are too short. Passwords need to be at least four characters long and can use numbers or letters, but no spaces or apostrophes. The warning window lists all rows showing a password that is too short.
  • Lengthen each password to at least 4 characters or more. 
Invalid Password Characters One or more passwords in the file include invalid characters. Passwords cannot include spaces or apostrophes.

The warning window lists all rows showing a password that includes invalid characters. Please update the passwords in these rows. 

New Classroom This file will create new classrooms. This is highlighted so you can verify that you wanted to create the classrooms before you submit the file. 

The warning window lists the names of all new classrooms that will be created. Review the list of new classrooms.

  • If you intended to create new classrooms, leave your file as-is.
  • If you intended to update existing classrooms in DreamBox, please update the classroom names in the file to match the existing classroom names in the warning window. 
Large Classroom You are about to create an unusually large classroom. This is highlighted so you can verify that you wanted to create the large classroom before you submit the file. The warning window lists the names of any large classrooms that will be created. Review the list of classrooms.
  • If you intended to create these classrooms, leave your file as-is.
  • If you want to split these classrooms into smaller classes, edit the class name in the DreamBox Math Classroom Name column so that there is a unique classroom name for each of the smaller classrooms.
Support Icons_Learn More_50px.png Click here to learn more. 
Student ID in Use One or more students in your file show student IDs that are already in use in DreamBox by students with a different name. This is highlighted so you can verify if the student IDs in DreamBox or the student IDs in the file are correct. 
  • If both sets of IDs are correct and you intended to update the existing student’s name you can ignore this warning.
  • If you are trying to create new students instead, please contact DreamBox Customer Support to help you update student IDs in DreamBox. 
Support Icons_Learn More_50px.png Click here for additional information. 
Multiple Students with Same Name One or more students with the same first and last name show different school student ID numbers in the file. This is highlighted so you can validate if these are different students versus the same student who should show the same school student ID. 
  • If you intended to upload different students who happen to have the same name, you can ignore this warning.
  • If you are trying to create only one student, please update the file so the student shows the same student ID in each highlighted row for this student.
  • If you intended to create multiple students with unique names and IDs, please update the appropriate cells in the highlighted rows for these students.
Support Icons_Learn More_50px.png Click here for additional information. 
Sample Row Included The uploaded file still contains the sample rows from the original template. This is highlighted so you can choose to remove or leave these rows as-is.  Please delete these rows from your file or make sure you uploaded the correct file for us.

If you intended to create the sample students, teachers, or schools in your district, you can ignore this error.
Invalid Student Characters One or more usernames in the file include invalid characters. Usernames cannot include spaces or apostrophes. The warning window lists all rows showing a username that includes invalid characters.
  • Please update the usernames in these rows. 

 

Additional Resources

  • To see an overview of the Insight Roster Upload process, click here.
  • To learn more about how to download and review all errors and warnings for a file after you upload the spreadsheet, click here 
  • To see all possible spreadsheet Errors, click here.  
  • If you continue to have difficulty uploading your rosters, please reach out to DreamBox Customer Support

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