This article outlines the minimum requirements needed to run DreamBox Math or Reading Park.
| To see if a device is compatible with DreamBox Math and Reading Park minimum requirements outlined below, take a look at our requirements check tool. |
Computers (Desktops, Laptops, and Chromebooks)
To ensure the best experience with DreamBox Math and Reading Park, we encourage you to use devices that meet or exceed the recommended requirements. We recommend auto-updating to the most recent version for each browser to ensure the best possible security. Our recommended requirements include devices and browsers which we have tested and confirmed will run DreamBox products with minimal performance issues.
| We test on a limited basis, so you may occasionally experience performance issues. |
Operating System
| System | Recommended | Minimum Requirements |
|---|---|---|
| PCs | Windows 11 | Windows 8.1 |
| Macs | Mac OS 11 (Big Sur) or higher | Mac OS 10.13 (High Sierra) or higher |
| Chromebooks | Chrome OS (Auto-updated) | We support the three latest versions |
Minimum screen resolution: 1024 x 768
Browser
| Recommended Browsers | Versions |
|---|---|
| Google Chrome | Most current version |
| Mozilla Firefox | Most current version |
| Microsoft Edge | Most current version |
| Apple Safari | Most current version |
Frequently Asked Questions
| Q: Do you support other operating systems not on this list? |
A: Linux and other similar open-source operating systems for PCs may work but are not supported due to their rarity in North American K-12 education.
| Q: Do you support other browsers that are not on this list? |
A: Other browsers based on the Chromium engine (Opera, Vivaldi, etc.) or Internet Explorer can be used, but they are not fully recommended. You may notice a degraded experience since our testing for those lesser common browsers is not as extensive as our testing for the world’s most popular modern browsers.
iPads
Device
| Device | Recommended | Minimum Requirements |
|---|---|---|
| iPad | 7th generation (2019) and up | 5th generation (2017) |
| iPad Mini | 5th generation (2019) and up | 4th generation (2015) |
| iPad Pro | 3rd generation (2018) and up | 1st generation (2015) |
| iPad Air | 3rd generation (2019) and up | 2nd generation (2014) |
iOS
| Recommended | Minimum Requirements |
|---|---|
| iPad iOS 15 or above | iOS 13* and above |
*iOS 13 is no longer supported by Apple. You may be able to upgrade devices to iOS 15. Click here to open an Apple Support article with more information.
| If you experience issues upgrading devices to iOS 15, we encourage you to reach out to Apple Support. |
DreamBox Math and Reading Park Apps
| We no longer support versions earlier than 9.0.0 of the DreamBox Learning Math app. |
Our apps are required to be installed with at least 1GB of space reserved for temporary caching. To ensure your app is automatically updated when updates become available, follow these instructions.
Network Configuration and Bandwidth
Firewall/Security Requirements
If you protect your school network by allowing only recognized URLs through your firewall and security settings, please add the following domains to all allow-lists and security filters:
- www.dreambox.com
- play.dreambox.com
- static.dreambox.com
- ondemand.dreambox.com
- lms-dreambox-com.s3.amazonaws.com
- dreambox.influitive.com
- insight.dreambox.com
- production-app-public.dreambox.com
- educomm-files.dreambox.com
- university-getstarted.dreambox.com
Additional Requirements
- If your district is using Clever Automated Roster Management, you need to add account.clever.com to your allow-list.
- If you protect your school network by allowing content only from recognized IP addresses, please be aware that static.dreambox.com may become problematic as it is an AWS CloudFront distribution. To counteract this, please add the IP addresses available at http://d7uri8nf7uskq.cloudfront.net/tools/list-cloudfront-ips to your allow-list.
| This list occasionally changes. If your school starts experiencing issues loading static content like lesson tools or videos, please check this list to make sure all IP addresses have been whitelisted. If they have and you are still experiencing issues, please reach out to our DreamBox Customer Support team. |
Email Requirements
The following email address should be added to all allow-lists to ensure the retrieval of any email communication from us: *@dreambox.com
Bandwidth Requirements
DreamBox's bandwidth requirements are:
- Average rate of 4.3 KB/s per student (or 5 MB per 20-minute student session).
- Occasional bursts up to 100 KB/s per student, while short animations are shown.
- Bandwidth needs are generally higher when students first log in and go down after the first few minutes of use.
Updated