This article focuses on next steps if your child sees the error "20010: Incorrect username or password. Please try again" when trying to sign into DreamBox Math.
(Aviso: Pulsa aquí para leer el artículo en español)
What does this login error mean?
If your child tries to log into DreamBox Math and sees the error: "20010: Incorrect username or password. Please try again", It means that the username or password your child used does not match the username or password set in DreamBox Math.
What should I do when we see this error?
Contact your child's teacher to get the correct username and password.
DreamBox Customer Support does not have access to student login information and will not be able to confirm or provide new student login credentials. |
Updated