Setting up DreamBox Math at Home (School Families)

This article walks you through how to ensure your home device is set up and ready for your student to play DreamBox Math.

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Did you purchase DreamBox Math on your own for your child to use at home? If so, click here to learn more about how to set up your Math Home Subscription.

Is My Device Ready to Run DreamBox Math?

Which devices can my student use to play DreamBox Math at home?

Students can play DreamBox on all computers, laptops, and Chromebooks through an internet browser and via our iPad app on iPad. Click here to see if your devices meet the minimum supported operating system, screen resolution, and browser version.

At this time, DreamBox Math is not available on smartphones, Android tablets, or eReaders.

Preparing Devices

Click here to open directions on how to prepare home computers and iPads to run DreamBox Math.

Device FAQs

Q: How do I know what kind of tablet we have at home (Is our tablet an iPad)?

A: Click here to open a page that will help you determine if your tablet is an iPad or an Android.

Q: What do I do if our home computer, laptop, or Chromebook doesn't pass the requirements checker?

A: Please reach out to the technical support team appropriate to the device you are using.

Logging In My Student

Gathering the information you need

Ideally, login directions would have been sent home with your student. If not, depending on how your student logs into DreamBox Math at school you’ll need a variety of information to log them in at home. You need to know:

1) What device they use at school, and what steps they follow to log in on that device.

If they use a computer or chromebook	If they use an iPad
Do they open a DreamBox login page that contains ‘dreambox.com’ in the URL? Do they open their school portal or an alternate site? This method is often referred to as Single Sign-On (SSO)	Do they tap the iPad app? Do they tap an alternate app that let Do they open their school portal or an alternate site in Safari? This method is often referred to as Single Sign-On (SSO)

2) Student login credentials. This includes student usernames and passwords. Teachers may send home a DreamBox Family Access letter that will share how students log in to DreamBox Math.

DreamBox Customer Support is unable to provide student usernames and passwords. Please reach out to your teacher or school administrator for assistance with login credentials.

How does my student log in to DreamBox Math from home?

Select an article below to access device-specific directions.

Learn More About Student Placement

Click here to learn more about the DreamBox adaptive engine and how it assesses students.

If you think your student has not been placed at the correct grade level, please reach out to your child's teacher.

If your child has never logged in to DreamBox, the teacher can adjust their placement before they log in for the first time.
If your child has logged in and started playing DreamBox, reach out to the teacher and describe why you think your child's placement may need to be adjusted.

Home Learning Resources

Create a free DreamBox Math Family Account

If your child has a DreamBox Math account through their school, you can set up parent access to a Family Dashboard that allows you to monitor your child's progress. Click here to learn more and start setting up your account.

Please be aware that when you create your parent account it may take up to two hours for you to be able to access your Family dashboard.

Family Resources

Looking to learn more about DreamBox Math and how to support your child at home? In addition to the articles in this section, the resources below are an excellent starting point:

DreamBox Learning Math Overview: Parents and Learning Guardians
Want to try some sample lessons? Click here to play a sample DreamBox Math lesson by grade.
Click here to open the DreamBox at Home YouTube Channel playlist and view videos focusing on DreamBox at Home (including the video below).

Technical Troubleshooting

Use the articles below to help you investigate and address technical issues.

If you need additional assistance, please reach out to our DreamBox Customer Support team.

We want to help you resolve any issues as quickly as possible. The more information you provide about your device, settings, and any potential error messages helps us investigate as quickly as possible. Click Obtaining System Information to learn more about how to gather system information about your device.

Updated August 30, 2024 22:47