This article walks you through how to ensure your home device is set up and ready for your student to play DreamBox Math.
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| Is your child using DreamBox Math in school? Click here to learn more about how to set up your School Family subscription. |
Is My Device Ready to Run DreamBox Math?
Which devices can I use to play DreamBox Math at home?
Students can play DreamBox on all computers, laptops, and Chromebooks through an internet browser and on all iPad tablets since iPad 2 (2011) through our DreamBox Math apps.
| At this time, DreamBox Math is not available on smartphones and is not supported on Android tablets. |
Check your device to make sure it can run DreamBox Math
Open this article and follow the steps to make sure your device is set up for DreamBox Math.
Device FAQs
| Q: How do I know what kind of tablet we have at home? (Is our tablet an iPad)? |
A: Click here to open a page that will help you determine if your tablet is an iPad or an Android.
| Q: What do I do if our home computer, laptop, or Chromebook doesn't pass the Requirements Checker? |
A: Please reach out to the technical support team appropriate to the device you are using (Chromebook support, Dell computer support, etc.). Share the results of the requirements checker and recommended settings and ask for their help updating your device.
Setting up Your Account and Logging into DreamBox Math
Setting up a Home Subscription
Now that you have verified your device is ready, click here to set up your home subscription. You can either set up a free trial or purchase a subscription. Your student will be able to start playing as soon as the process is complete.
| Note: It may take up to two hours before you can access your family dashboard for the first time. |
Logging into DreamBox Math
Depending on the device, you will log into your family dashboard and the student environment (so your child can play DreamBox Math) differently.
| On a Computer or Chromebook | On an iPad |
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From these devices, when you sign in to your DreamBox Math account, you can choose to open your family dashboard or click one of your children's avatars so they can start to play.
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On an iPad, your child will sign in to play via the DreamBox Math app Play DreamBox Math Before your child starts playing, you need to set up their app access for a home account.
Family Dashboard
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| Click here to open step by step log in or reset password instructions for the family dashboard. |
Home Learning Resources
Looking to learn more about DreamBox Math and how to support your child at home? In addition to the articles in this section, the resources below are an excellent starting point:
- DreamBox Learning Math Overview: Parents and Learning Guardians
- Want to try some sample lessons? Click here to play a sample DreamBox Math lesson by grade.
- Click here to open the DreamBox at Home YouTube Channel playlist and view videos focusing on DreamBox at Home (including the video below).
Technical Troubleshooting
Use the articles below to help you investigate and address technical issues, or click here to open additional troubleshooting tips.
If you need additional assistance, contact DreamBox Customer Support.
| We want to help you resolve any issues as quickly as possible. The more information you can share with us up front about your device, settings, and any potential error messages help us investigate as quickly as possible. Click Obtaining System Information to learn more about how to gather system information about your device. |
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