Use the troubleshooting tips below if a student cannot see the entire screen or a spec...

While using DreamBox Math, you or your student may encounter an error code or an error...

This article outlines how to address the most common issues students may have while pl...

This article focuses on general troubleshooting steps you can take to resolve iPad iss...

(Aviso: Pulsa aquí para leer el artículo en español) Confirm Software Version Someti...

Students must be able to connect to the internet to access DreamBox Math or Reading Pa...

To help our Customer Support team in troubleshooting your technical issue, we may ask ...

There could be several reasons why a student sees a blank screen after successfully lo...

Geographical location, time of day, or user load may impact latency when using DreamBo...

When troubleshooting a persistent network issue, you may need to gather information us...

Familiarizing yourself with a new tool, dashboard, or report can be challenging, espe...